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Common questions, clear answers.
Find help with your course, AI coach, voice practice, free trial, or membership.
01Where should I start after signing in?
Start on Today. It points you to the next useful Foundations lesson or practice step, so you do not need to choose from a giant list.
02What is included in the free trial?
Your 7-day free trial includes full access to Hola Clarita and unlimited use across the learning experience.
03Do I need a card to start?
Yes. A card is required to start your 7-day free trial. You will not be charged during the trial period.
04What does the membership include?
Your membership includes the complete Foundations course, guided AI chat, feedback, translations, audio, Live mode, saved progress, lesson checks, and unlimited use.
05Do I have to practice with voice?
No. You can learn, answer, and get feedback through text. Audio and live voice are there when you want them.
06How do I manage or cancel my membership?
Open your account and go to billing settings. Choose $12.99 monthly or $89.99 yearly after your trial, and cancel anytime.
07What should I do if I cannot sign in?
Try resetting your password or sending yourself a magic link. If you still cannot get in, email support from the address connected to your account.