Support

Need help?

For account, billing, or technical support, email us at:

Support emailsupport@holaclarita.com
Frequently asked questions

Quick answers

Where should I start after signing in?

Start on Today. It points you to the next useful Foundations lesson or practice step, so you do not need to choose from a giant list.

Is the full Foundations course included with Free?

Yes. Free includes the complete beginner Foundations course plus 25 coach credits each month for AI-powered practice.

What uses coach credits?

Lesson questions, roleplay, writing feedback, generated audio, and live voice use coach credits. Core Foundations lessons do not.

Do I have to practice with voice?

No. You can learn, answer, and get feedback through text. Audio and live voice are there when you want them.

How do I manage or cancel Pro?

Open your account and go to your plan settings. Pro is billed monthly and can be managed or cancelled there.