Privacy Policy

Information we collect

• Account information such as your name, email address, authentication details, and profile photo if you add one.
• Learning activity such as lesson progress, quiz attempts, review items, practice attempts, and AI usage counts.
• Billing information handled through Stripe. We do not store full payment card numbers.
• Technical information such as device/browser details, logs, and approximate usage data needed to operate and secure the service.

How we use information

• To provide the course, save progress, personalize practice, and generate targeted review.
• To operate AI tutor features, enforce free/pro usage limits, and improve lesson quality.
• To manage subscriptions, billing status, support, fraud prevention, and account security.
• To understand product performance and fix bugs.

AI practice data

• When you use Clarita practice, your lesson context and messages may be sent to our AI provider to generate tutor responses.
• Avoid entering sensitive personal information in practice chats. Hola Clarita is for language learning, not legal, medical, financial, or emergency advice.

Sharing and processors

• We use service providers such as Supabase for authentication/database, Stripe for billing, and AI infrastructure providers for tutor responses.
• We do not sell personal information. We may share information if required by law, to protect rights and safety, or as part of a business transfer.

Your choices

• You can update your profile, change your password, clear learning progress, manage billing, or delete your account from Account where available.
• You may contact us to request access, correction, deletion, or export of your personal information, subject to legal and operational limits.

Security and retention

• We use reasonable technical and organizational safeguards, but no online service is perfectly secure.
• We keep information while your account is active or as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.

Contact

For privacy questions or requests, contact the Hola Clarita operator through the support channel provided with your account or website communications.